Technical Documentation

Becky Brooks has over 25 years of experience working as a Technical Writer in quantitative analytics, information technology, medical and automotive manufacturing, electrical, mechanical, and chemical engineering. In addition to being a Technical Writer, she has also performed business analysis tasks while working at various large corporations such as FIS, Cigna, Ford Motor Company, Baxter Healthcare, Wells Fargo, and Key Bank Corporation.

Ms. Brooks has an effective knowledge of the following software programs: MS Office 2010-365, MS Windows 10, Visio 2010-2016, FrontPage 2002, and MS Expression Web, MS Outlook 2010-365, Lotus Notes, Lotus Sametime, PVCS, SharePoint and ClearCase, TechSmith SNAGIT 8.0, Camtasia Studio 5.1, Adobe Dreamweaver, Photoshop, InDesign CS3. Online Help systems experience with RoboHELP x5 and HTML x5. She has also built websites, including this one with Google sites.

Her experience with the software development life cycle (SDLC) and in quantitative analytics has been in information technology and in engineering. She has created software requirements, model development documents, software design documents, and end user documentation to meet ISO and FDA standards for systems in both of these areas. In the past eight years, her abilities have been further extended to creating requirement and end user documentation for databases to meet Payment Credit Card Industry (PCI) and Sarbanes Oxley (S-Ox) standards. Ms. Brooks is an expert at directory structure management and she has successfully implemented directory structures using the following systems: PVCS, ClearCase, and SharePoint. She is also a certified SharePoint Collection Administrator (SCA). Her website design experience extends from small businesses to corporations.

Becky is also excellent at working collaboratively with other technical writers and software engineers on projects that require interviewing SMEs, technology research and analysis. She has had experience in these areas working on site at corporations and recently she has begun to use video conferencing with Zoom or Webex to assist other parts of the country as well as Europe.